KLOCKER Return & Refund Policy
At KLOCKER, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns.
We accept returns within 30 days of the delivery date.
To be eligible for a return, items must:
Be unworn and unused
Be in their original condition
Have all original tags attached
Be returned in the original packaging when possible.
Non - Returnable Items
The following items cannot be returned:
Gift cards
Final sale items
Items that have been worn, washed, or damaged after delivery.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We offer exchanges for defective, damaged, or incorrectly shipped items, subject to product availability.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our Contact Us page.
Thank you for shopping with KLOCKER.
